Book and pay FAQs
Online bookings
Booking online makes securing your campsite, accommodation and facility hire easy and fair. Your site is reserved just for you, no matter what time you get to the park. It allows you to book a site up to 12 months in advance without stressing if you will actually get a site when you arrive.
To book your vehicle entry, campsite, accommodation or facility online, go to the book and pay page or select the ‘Book & pay’ button on the page of the park you’d like to visit.
To book and pay in person, visit one of our booking agents.
Booking agents can assist you with making a booking and paying your vehicle entry in cash or by card.
Agents cannot cancel, amend or issue refunds to bookings.
Agents cannot always provide park specific information, for example what campgrounds look like, or if your vehicle is suitable for different tracks. They are re-sellers of parks products and not necessarily parks experts.
If you require park-specific information, contact us online, via Facebook or call or visit our Customer Service Centre from 9 am to 4 pm, Monday to Friday.
If you have a Multiple Entry Park pass, you still need to book online for camping, accommodation and facility bookings.
If you are visiting the park for the day (but not camping), you do not need to book online. Please ensure that your Park Pass is clearly displayed on the passenger side of your vehicle dashboard while at the park. Find out more about Parks Passes.
If you want to make a last-minute camping trip, jump online before you leave home or be sure to book on the way while your smartphone still has coverage.
You will receive an instant booking confirmation email.
This has been taken into consideration in the roll out of the online booking system. Park signage informs visitors that campsites must be booked and paid online. If you are unable to book and pay online you can do so in person at one of our booking agents.
When going through the booking process please enter the words ‘HIRECAR’ in the vehicle registration field. When you receive your hire car please update the registration details via your booking confirmation email, by selecting ‘Manage my booking’, followed by ‘Booking actions’ followed by ‘Edit booking’. Scroll to ‘Booking questions’ and enter your correct registration number and select ‘Apply’.
Contact the Customer Service Centre on 8207 7700 or email dew.onlinebookings@sa.gov.au
Alternatively, regional contact details are listed below:
Mount Remarkable National Park
Email: MRNP@sa.gov.au
Phone (during business hours): (+61 8) 8841 3400
Innes National Park
Email: DEWInnesNationalPark@sa.gov.au
Phone (during business hours): (+61 8) 8854 3200
Limestone Coast parks
Email: DEW.SEOnlineBookings@sa.gov.au
Phone (during business hours): (+61 8) 7424 5770
Deep Creek Conservation Park
Email: DEW.Fleurieuonlinebookings@sa.gov.au
Phone (during business hours): (+61 8) 8552 0300
Kangaroo Island parks
Email: FlindersChase@sa.gov.au
Phone (during business hours): (+61 8) 8553 4444
Belair National Park
Email: belairnationalpark@sa.gov.au
Phone (during business hours): (+61 8) 8278 5477
Eyre Peninsula parks
Email: DEWEPOnlineBookings@sa.gov.au
Phone (during business hours): (+61 8) 8688 3111
Desert parks
Email: DEWDesertParks@sa.gov.au
Phone (during business hours): (+61 8) 8648 5300
SA Arid Lands parks
Email: dew.flindersandoutbackbookings@sa.gov.au
Phone (during business hours): (+61 8) 8648 5300
River Murray/Mallee parks
Email: DEW.RMOnlinebookings@sa.gov.au
Phone (during business hours): (+61 8) 8429 9690
General information
Fees for entry and camping vary from park to park, and some parks are free to enter.
Visit the book and pay page to explore pricing for various parks and facilities.
The check-in time for campsites is 12 noon and the check-out time is 11 am.
Campsite descriptions show the number of vehicles permitted per site.
If you arrive at your campsite to find it is already occupied, we recommend showing the other campers your booking confirmation email.
Double-booking of campsites is not possible and signage around the parks clearly state that online bookings are required for camping.
Clear information is provided to visitors so campsites do not need to be policed. The booking system sends visitors a confirmation email with dates and details of the sites they have booked. There are no ‘reserved’ signs on campsites. Allocated campsites are clearly numbered, so people unfamiliar with the campground should not have trouble finding the site they have booked.
It is recommended that you print a copy of your receipt or have it available on your smartphone for your own reference during your trip.
Park staff have a record of bookings and vehicle registration numbers.
All closures and alerts are listed on our ‘Closures and alerts’ page, as well as on individual park pages.
Entry to parks, reserves and campgrounds may be restricted from time to time due to safety, catastrophic fire danger, conservation or operational requirements, so it’s important to check the alerts page before you visit a park to avoid any disappointment.
If you are travelling in and out of a national park on different days, but are not staying in the park, you will need to pay for entry each time you enter the park.
Changes and refunds
Please refer to the terms and conditions on your booking confirmation to ensure you are eligible to change your booking.
To change your booking, use the link in your email confirmation and select ‘Manage my booking’ followed by ‘Booking actions’ followed by ‘Edit booking’.
Please refer to the terms and conditions on your booking confirmation to ensure you are eligible for a refund.
Within your email confirmation select ‘Manage my booking’ followed by ‘Booking actions’ followed by ‘Request cancellation’.
Follow the prompts outlined, ensuring you provide a reason for your cancellation.
You will receive a request to review and provide feedback following your stay. You are also welcome to email DEW.OnlineBookings@sa.gov.au.
Multiple entry park passes
The 2- and 12-month vehicle entry for multiple parks passinclude unlimited vehicle entry for the pass duration to:
- Belair National Park
- Coffin Bay National Park
- Deep Creek Conservation Park
- Gawler Ranges National Park
- Ikara-Flinders Ranges National Park
- Innes National Park
- Lincoln National Park (including Memory Cove Wilderness Protection Area)
- Mount Remarkable National Park
- Ngarkat Conservation Park
- Para Wirra Conservation Park
The 12-month vehicle entry for a single park pass is available for:
- Belair National Park
- Deep Creek Conservation Park
- Gawler Ranges National Park
- Ikara-Flinders Ranges National Park
- Innes National Park
- Mount Remarkable National Park
- Ngarkat Conservation Park
- Para Wirra Conservation Park
- Package deal: Lincoln National Park, Memory Cove Wilderness Protection Area and Coffin Bay National Park are all included in one Single Park Pass
If you’ve purchased a park pass, you don’t need to book your vehicle entry online – just display your pass on your dashboard when visiting the park. However, camping sites must be booked in advance.
A multiple entry park pass (excluding the Kangaroo Island Tour Pass) is valid for private vehicles up to eight seats. They are not valid for taxis, buses or mini buses.
Kangaroo Island Tour Passes are only valid for the person named on the pass and are not transferable to another person.
Camping fees are only included in the Desert Parks Pass.
Concession prices are available for park entry fees, tours and park passes (excluding Desert Parks Pass). To be entitled to a concession, you must hold one of the following cards:
- Australian Commonwealth Pensioner Concession Card
- Australian Commonwealth Health Care Card
- Australian Commonwealth Seniors Health Care Card
- Australian Veterans Card
- Full Time Australian Secondary or Tertiary Student Card
- Seniors Card issued by an Australian State or Territory
- South Australian State Concession Card.
Desert Park Pass
You will need a Desert Parks Pass if you are planning to travel into Munga-Thirri – Simpson Desert Conservation Park and Regional Reserve or are travelling east of Dalhousie Springs in Witjira National Park.
Day vehicle entry and camping is available for all other Desert Parks.
This Desert Park Pass entitles 12 months of unlimited vehicle entry and camping fees to selected desert parks. You’ll also receive a handbook and maps. You are required to travel with your handbook at all times whilst traveling in Munga-Thirri – Simpson Desert Conservation Park and Regional Reserve and Witjira National Park (east of Dalhousie Springs).
The Desert Parks Pass includes vehicle entry and camping within:
- Innamincka Regional Reserve
- Kati Thanda-Lake Eyre National Park
- Malkumba-Coongie Lakes National Park
- Munga-Thirri – Simpson Desert Conservation Park and Regional Reserve (mandatory)
- Tallaringa Conservation Park
- Wabma Kadarbu Mound Springs Conservation Park
- Witjira National Park (mandatory for travel east of Dalhousie Springs).
The Desert Parks Bulletin provides the latest information about road conditions in desert parks. It is recommended you monitor weather, river and outback road conditions and read the latest outback road warnings leading up to your departure.
Bookings are required for camping in desert parks (excluding Munga-Thirri – Simpson Desert Conservation Park and Regional Reserve). Bookings need to be made in advance of travel, either online or in person through one of our booking agents. When booking, you will be asked to enter your Desert Park Pass number. The booking system will waive the camping fees and provide you with a booking confirmation email after checkout is completed.
Bookings are not required for camping in Munga-Thirri – Simpson Desert Regional Reserve and Munga-Thirri – Simpson Desert Conservation Park.
Refunds for unused Desert Parks Passes are only available in specific circumstances. These are explained in the terms and conditions.
If your trip has been delayed due to weather or road closures, contact the Desert Parks Administration Officer in Port Augusta on (08) 8648 5300 or DEWDesertParks@sa.gov.au.
Kangaroo Island Tour Pass
The Kangaroo Island Tour Pass entitles you 12 months access to Flinders Chase National Park, as well as admission to the following Kangaroo Island tours:
- Seal Bay guided boardwalk tourand lookout
- Cape Borda Lightstation self-guided tour
- Cape Willoughby Lightstation tour.
The Kangaroo Island Tour Pass does not include camping. Campsites must be booked in addition to your pass, prior to arrival.
If you’re only planning on visiting a couple of parks on Kangaroo Island, it may be better value for you to purchase individual tour and entry fees instead of a Kangaroo Island Tour Pass.
Individual fees
Adult | Concession | Child | Family | |
Seal Bay experience (includes boardwalk self-guided tour) | $38 | $30.50 | $21.50 | $93 |
Seal Bay boardwalk self-guided tour | $17 | $14 | $10.50 | $45 |
Flinders Chase National Park entry | $12 | $10 | $6.50 | $30.50 |
Cape Borda Lightstation self-guided tour | $5.50 | $5.50 | $5.50 | $5.50 |
Cape Willoughby Lightstation tour | $10.50 | $10.50 | $10.50 | $10.50 |
Ticket classifications:
Adult: Any person 16 years of age or over.
Concession: Any person holding a valid full time Australian secondary or tertiary student card, Australian pensioner card, health care card, Australian seniors health card, South Australian state concession card or Australian Seniors card. Concession is not available to overseas cardholders.
Child: Any person aged 4 – 15 years (children under 4 years are free).
Family: 2 adults with 2 children, or 1 adult with 3 children. Extra children are 50% off the child rate.
Some of the tours included in the Kangaroo Island Tour Pass can be booked in advance, while others are ‘pay on arrival’ tours.
Book in advance | Pay on arrival | |
Seal Bay experience (includes boardwalk self-guided tour) | x | x |
Seal Bay boardwalk self-guided tour | x | |
Flinders Chase National Park entry | x | |
Cape Borda Lightstation self-guided tour | x | |
Cape Willoughby Lightstation tour | x |
Note – a Kangaroo Island Tour Pass is not a guarantee of tour availability or participation. Tour places are limited and can book out. During peak periods and school holidays, delays may be experienced.
Kangaroo Island Tour Passes are not transferable and can only be used by the person nominated on the pass.
Camping fees
No, the vehicle entry fee is waived as part of your camping fees. You only need to pay vehicle entry if you plan to visit for the day.
A campsite that offers campers their own defined area within a campground, such as Campsite One at Cobbler Creek Campground at Deep Creek National Park.
A campsite that has an undefined area within a campground such as Mexican Hat Flat Campground at Fowlers Bay Conservation Park.
In some cases, yes. Each campsite description at parks.sa.gov.au shows the number of vehicles permitted at that campsite. Bookings can be made up to the number of vehicles specified. For example, visitors who book a two-vehicle campsite are permitted to have two vehicles on the site.
You will need to cancel your booking and rebook for a two (or more) vehicle campsite. Alternatively, your friends can book their own campsite.
Your friends will need to book their own unallocated campsite.
Some campsites such as Wuldi Krikin Ngawanthi (Eagle Waterhole) at Deep Creek National Park are hiker-only and offer no vehicle entry or access to the site. If you are intending to leave a vehicle in the park overnight and hike to the campsite you must park your vehicle in a designated day visitor area.
Campsites are priced according to the number of vehicles each site can accommodate, as well as the standard of facilities in the campground.
There are no discounts for park pass holders. Park entry is waived as part of your camping fees.
Yes. Bookings can be changed in line with the terms and conditions on your booking confirmation. Refer to your booking confirmation for instructions on how to change your booking.
Yes. Bookings can be cancelled in line with the terms and conditions on your booking confirmation. Refer to your booking confirmation for instructions on how to cancel your booking.
Yes, if entry fees apply. Some parks are free to enter. Book before you go at parks.sa.gov.au
Book your parks getaway at parks.sa.gov.au/find-a-park
Generations of South Australians and visitors to our state cherish memories of our national parks. Money raised through park fees contributes to park conservation, management and improvement. We thank you for being part of our parks’ history of biodiversity, cultural significance, tourism and recreation.