Book and pay FAQs

Online bookings

Booking online makes securing your campsite, accommodation and facility hire easy and fair. Your site is reserved for just for you, no matter what time you get to the park. It allows you to book a site up to 12 months in advance without stressing if you will actually get a site when you arrive.

To book your vehicle entry, campsite, accommodation or facility online, go to the book and pay page or select the ‘Book & pay’ button on the page of the park you’d like to visit.

To book and pay in person, visit one of our booking agents.

Booking agents can assist you with making a booking and paying your vehicle entry in cash or by card.

Agents cannot cancel, amend or issue refunds to bookings.

Agents cannot always provide park specific information, for example what campgrounds look like, or if your vehicle is suitable for different tracks. They are re-sellers of parks products and not necessarily parks experts.

If you require park-specific information, contact us online, via Facebook or call or visit our Visitor Service Centre from 10 am to 4 pm, Monday to Friday.

If you have a Multiple Entry Park pass, you still need to book online for camping, accommodation and facility bookings.

If you are visiting the park for the day (but not camping), you do not need to book online. Please ensure that your Park Pass is clearly displayed on the passenger side of your vehicle dashboard while at the park. Find out more about Parks Passes.

If you want to make a last-minute camping trip, jump online before you leave home or be sure to book on the way while your smartphone still has coverage.

You will receive an instant booking confirmation email.

This has been taken into consideration in the roll out of the online booking system. Park signage has been updated to inform visitors that campsites must be booked and paid online. If you are unable to book and pay online you can do so in person at one of our booking agents.

When going through the booking process please enter the words 'HIRE CAR' in the vehicle registration field. When you receive your hire car please update the registration details via your booking confirmation email, by selecting 'change your reservation', followed by 'Edit' followed by 'View/edit booking questions'. You can provide your correct registration number and select 'Save'.

When going through the booking process please enter the words 'HIKER' or 'CYCLIST' in the vehicle registration field.

Mount Remarkable National Park
Email: MRNP@sa.gov.au
Phone (during business hours): (+61 8) 8841 3400

Innes National Park
Email: DEWInnesNationalPark@sa.gov.au
Phone (during business hours): (+61 8) 8854 3200

Limestone Coast parks
Email: DEW.SEOnlineBookings@sa.gov.au
Phone (during business hours): (+61 8) 8735 1177

Deep Creek Conservation Park
Email: DEW.Fleurieuonlinebookings@sa.gov.au
Phone (during business hours): (+61 8) 8552 0300

Kangaroo Island parks
Email: FlindersChase@sa.gov.au
Phone (during business hours): (+61 8) 8553 4444

Belair National Park
Email: belairnationalpark@sa.gov.au
Phone (during business hours): (+61 8) 8278 5477

Eyre Peninsula parks
Email: DEWEPOnlineBookings@sa.gov.au
Phone (during business hours): (+61 8) 8688 3111

Desert parks
Email: DEWDesertParks@sa.gov.au
Phone (during business hours): (+61 8) 8648 5300

SA Arid Lands parks
Email: dew.flindersandoutbackbookings@sa.gov.au
Phone (during business hours): (+61 8) 8648 5300

River Murray/Mallee parks
Email: DEW.RMOnlinebookings@sa.gov.au
Phone (during business hours): (+61 8) 8595 2111

General information

Fees for entry and camping vary from park to park, and some parks are free to enter.

Visit the book and pay page to explore pricing for various parks and facilities.

The check-in time for campsites is 12 noon and the check-out time is 11 am.

Mount Remarkable National Park

Your booking is for either a one- or 2-car campsite. Campsite descriptions show the number of vehicles permitted per site.

All other parks
Campsite descriptions show the number of vehicles permitted per site. Each vehicle on the site is required to pay the vehicle entry fee (if applicable) and camping fee for that camp site. If you wish to add an additional vehicle to an existing reservation please contact the local regional office by phone or email.

If you arrive at your campsite to find it is already occupied, we recommend showing the other campers your booking confirmation email.

Double-booking of campsites is not possible and signage around the parks clearly state that online bookings are required for camping.

Clear information is provided to visitors so campsites do not need to be policed. The booking system sends visitors a confirmation email with dates and details of the sites they have booked. There are no ‘reserved’ signs on campsites. Allocated campsites are clearly numbered, so people unfamiliar with the campground should not have trouble finding the site they have booked.

All closures and alerts are listed on our ‘Closures and alerts’ page, as well as on individual park pages.

Entry to parks, reserves and campgrounds may be restricted from time to time due to safety, catastrophic fire danger, conservation or operational requirements, so it’s important to check the alerts page before you visit a park to avoid any disappointment.

If you are travelling in and out of a national park on different days, but are not staying in the park, you will need to pay for entry each time you enter the park.

Mount Remarkable National Park

Mount Remarkable National Park fees include camping and entry. You do not need to pay an additional cost for entry.

All other parks

If you are travelling in and out of a national park on different days, and are staying in the park, you will only need to pay entry once. This remains valid until you leave the park.

Changes and refunds

If you need to change your confirmed booking, use the link in your email confirmation of your booking to request a 'change of reservation'. Please refer to the terms and conditions on your itinerary.

To request a refund for your booking, first refer to the terms and conditions on your itinerary, and then email DEW.OnlineBookings@sa.gov.au and provide your booking itinerary number and the reason for the refund request.

We welcome your feedback. Please email us at DEW.OnlineBookings@sa.gov.au.

Mount Remarkable National Park booking

Camping and vehicle entry fees are combined for Mount Remarkable National Park.

You can pay for camping online before you go, or book in person with one of our agents.

If you’re just visiting Mount Remarkable National Park for the day, you’ll need to pay a vehicle entry fee. You can book online before you go, or book in person with one of our agents.

Your booking at Mount Remarkable National Park will be for either a one- or 2-car campsite. Campsite descriptions show the number of vehicles permitted per site.

Multiple entry park passes

The 2- and 12-month vehicle entry for multiple parks passinclude unlimited vehicle entry for the pass duration to:

I’ve you’ve purchased a park pass, you don’t need to book your vehicle entry online – just display your pass on your dashboard when visiting the park. However, camping sites must be booked in advance.

A multiple entry park pass (excluding the Kangaroo Island Tour Pass) is valid for private vehicles up to eight seats. They are not valid for taxis, buses or mini buses.

Kangaroo Island Tour Passes are only valid for the person named on the pass and are not transferable to another person.

Camping fees are only included in the Desert Parks Pass.

Campsites can be booked online or in person through one of our booking agents. If you hold a park pass, the vehicle entry fee will be removed from the total fee at time of booking (if applicable).

Concession prices are available for park entry fees, tours and park passes (excluding Desert Parks Pass). To be entitled to a concession, you must hold one of the following cards:

  • Australian Commonwealth Pensioner Concession Card
  • Australian Commonwealth Health Care Card
  • Australian Commonwealth Seniors Health Care Card
  • Full Time Australian Secondary or Tertiary Student Card
  • Seniors Card issued by an Australian State or Territory
  • South Australian State Concession Card.

Desert Park Pass

You will need a Desert Parks Pass if you are planning to travel into Munga-Thirri–Simpson Desert Conservation Park and Regional Reserve or are travelling east of Dalhousie Springs in Witjira National Park.

Day vehicle entry and camping is available for all other Desert Parks.

This Desert Park Pass entitles 12 months of unlimited vehicle entry and camping fees to selected desert parks. You'll also receive a handbook and maps. You are required to travel with your handbook at all times whilst traveling in Munga-Thirri–Simpson Desert Conservation Park and Regional Reserve and Witjira National Park (east of Dalhousie Springs).

The Desert Parks Bulletin provides the latest information about road conditions in desert parks. It is recommended you monitor weather, river and outback road conditions and read the latest outback road warnings leading up to your departure.

Bookings are required for camping in desert parks (excluding Munga-Thirri–Simpson Desert Conservation Park and Regional Reserve). Bookings need to be made in advance of travel, either online or in person through one of our booking agents. When booking, you will be asked to enter your Desert Park Pass number. The booking system will waive the camping fees and provide you with a booking confirmation email after checkout is completed.

Bookings are not required for camping in Munga-Thirri–Simpson Desert Regional Reserve and Munga-Thirri–Simpson Desert Conservation Park.

Refunds for unused Desert Parks Passes are only available in specific circumstances. These are explained in the terms and conditions.

If your trip has been delayed due to weather or road closures, contact the Desert Parks Administration Officer in Port Augusta on (08) 8648 5300 or DEWDesertParks@sa.gov.au.

Kangaroo Island Tour Pass

The Kangaroo Island Tour Pass entitles you 12 months access to Flinders Chase National Park, as well as admission to the following Kangaroo Island tours:

Read more about Kangaroo Island Tour Passes.

The Kangaroo Island Tour Pass does not include camping. Campsites must be booked in addition to your pass, prior to arrival.

If you’re only planning on visiting a couple of parks onKangaroo Island, it may be better value for you to purchase individual tour andentry fees instead of a Kangaroo Island Tour Pass.

Individual fees

Adult

Concession

Child

Family

Seal Bay experience (includes boardwalk self-guided tour)

$38

$30.50

$21.50

$93

Seal Bay boardwalk self-guided tour

$17

$14

$10.50

$45

Flinders Chase National Park entry

$12

$10

$6.50

$30.50

Cape Borda Lightstation self-guided tour

$5.50

$5.50

$5.50

$5.50

Cape Willoughby Lightstation tour

$10.50

$10.50

$10.50

$10.50

Ticket classifications:

Adult: Any person 16 years of age or over.

Concession: Any person holding a valid full time Australian secondary or tertiary student card, Australian pensioner card, health care card, Australian seniors health card, South Australian state concession card or Australian Seniors card. Concession is not available to overseas cardholders.

Child: Any person aged 4–15 years (children under 4 years are free).

Family: 2 adults with 2 children, or 1 adult with 3 children. Extra children are 50% off the child rate.

Some of the tours included in the Kangaroo Island Tour Pass can be booked in advance, while others are ‘pay on arrival’ tours.

Book in advance

Pay on arrival

Seal Bay experience (includes boardwalk self-guided tour)

x

x

Seal Bay boardwalk self-guided tour

x

Flinders Chase National Park entry

x

Cape Borda Lightstation self-guided tour

x

Cape Willoughby Lightstation tour

x

Note – a Kangaroo Island Tour Pass is not a guarantee of tour availability or participation. Tour places are limited and can book out. During peak periods and school holidays, delays may be experienced.

Kangaroo Island Tour Passes are not transferable and can only be used by the person nominated on the pass.