Book and pay FAQs

Book­ing online makes secur­ing your camp­site, accom­mo­da­tion and facil­i­ty hire easy and fair. Your site is reserved just for you, no mat­ter what time you get to the park. It allows you to book a site up to 12 months in advance with­out stress­ing if you will actu­al­ly get a site when you arrive.

To book your vehi­cle entry, camp­site, accom­mo­da­tion or facil­i­ty online, go to the book and pay page or select the ​‘Book & pay’ but­ton on the page of the park you’d like to visit.

To book and pay in per­son, vis­it one of our book­ing agents.

Book­ing agents can assist you with mak­ing a book­ing and pay­ing your vehi­cle entry in cash or by card.

Agents can­not can­cel, amend or issue refunds to bookings.

Agents can­not always pro­vide park spe­cif­ic infor­ma­tion, for exam­ple what camp­grounds look like, or if your vehi­cle is suit­able for dif­fer­ent tracks. They are re-sell­ers of parks prod­ucts and not nec­es­sar­i­ly parks experts. 

If you require park-spe­cif­ic infor­ma­tion, con­tact us online, via Face­book or call or vis­it our Cus­tomer Ser­vice Cen­tre from 9 am to 4 pm, Mon­day to Friday.

If you have a Mul­ti­ple Entry Park pass, you still need to book online for camp­ing, accom­mo­da­tion and facil­i­ty bookings.

If you are vis­it­ing the park for the day (but not camp­ing), you do not need to book online. Please ensure that your Park Pass is clear­ly dis­played on the pas­sen­ger side of your vehi­cle dash­board while at the park. Find out more about Parks Pass­es.

If you want to make a last-minute camp­ing trip, jump online before you leave home or be sure to book on the way while your smart­phone still has coverage.

You will receive an instant book­ing con­fir­ma­tion email.

This has been tak­en into con­sid­er­a­tion in the roll out of the online book­ing sys­tem. Park sig­nage informs vis­i­tors that camp­sites must be booked and paid online. If you are unable to book and pay online you can do so in per­son at one of our book­ing agents.

When going through the book­ing process please enter the words ​‘HIRECAR’ in the vehi­cle reg­is­tra­tion field. When you receive your hire car please update the reg­is­tra­tion details via your book­ing con­fir­ma­tion email, by select­ing ​‘Man­age my book­ing’, fol­lowed by ​‘Book­ing actions’ fol­lowed by ​‘Edit book­ing’. Scroll to ​‘Book­ing ques­tions’ and enter your cor­rect reg­is­tra­tion num­ber and select ​‘Apply’.

Con­tact the Cus­tomer Ser­vice Cen­tre on 8207 7700 or email dew.​onlinebookings@​sa.​gov.​au

Alter­na­tive­ly, region­al con­tact details are list­ed below: 

Mount Remark­able Nation­al Park
Email: MRNP@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8841 3400

Innes Nation­al Park
Email: DEWInnesNationalPark@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8854 3200

Lime­stone Coast parks
Email: DEW.​SEOnlineBookings@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 7424 5770

Deep Creek Con­ser­va­tion Park
Email: DEW.​Fleurieuonlinebookings@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8552 0300

Kan­ga­roo Island parks
Email: FlindersChase@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8553 4444

Belair Nation­al Park
Email: belairnationalpark@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8278 5477

Eyre Penin­su­la parks
Email: DEWEPOnlineBookings@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8688 3111 

Desert parks
Email: DEWDesertParks@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8648 5300 

SA Arid Lands parks
Email: dew.​flindersandoutbackbookings@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8648 5300

Riv­er Murray/​Mallee parks
Email: DEW.​RMOnlinebookings@​sa.​gov.​au
Phone (dur­ing busi­ness hours): (+61 8) 8429 9690

Fees for entry and camp­ing vary from park to park, and some parks are free to enter.

Vis­it the book and pay page to explore pric­ing for var­i­ous parks and facilities.

The check-in time for camp­sites is 12 noon and the check-out time is 11 am.

Camp­site descrip­tions show the num­ber of vehi­cles per­mit­ted per site.

If you arrive at your camp­site to find it is already occu­pied, we rec­om­mend show­ing the oth­er campers your book­ing con­fir­ma­tion email.

Dou­ble-book­ing of camp­sites is not pos­si­ble and sig­nage around the parks clear­ly state that online book­ings are required for camping.

Clear infor­ma­tion is pro­vid­ed to vis­i­tors so camp­sites do not need to be policed. The book­ing sys­tem sends vis­i­tors a con­fir­ma­tion email with dates and details of the sites they have booked. There are no ​‘reserved’ signs on camp­sites. Allo­cat­ed camp­sites are clear­ly num­bered, so peo­ple unfa­mil­iar with the camp­ground should not have trou­ble find­ing the site they have booked.

It is rec­om­mend­ed that you print a copy of your receipt or have it avail­able on your smart­phone for your own ref­er­ence dur­ing your trip.

Park staff have a record of book­ings and vehi­cle reg­is­tra­tion numbers.

All clo­sures and alerts are list­ed on our ​‘Clo­sures and alerts’ page, as well as on indi­vid­ual park pages.

Entry to parks, reserves and camp­grounds may be restrict­ed from time to time due to safe­ty, cat­a­stroph­ic fire dan­ger, con­ser­va­tion or oper­a­tional require­ments, so it’s impor­tant to check the alerts page before you vis­it a park to avoid any disappointment.

If you are trav­el­ling in and out of a nation­al park on dif­fer­ent days, but are not stay­ing in the park, you will need to pay for entry each time you enter the park.

Please refer to the terms and con­di­tions on your book­ing con­fir­ma­tion to ensure you are eli­gi­ble to change your booking.

To change your book­ing, use the link in your email con­fir­ma­tion and select ​‘Man­age my book­ing’ fol­lowed by ​‘Book­ing actions’ fol­lowed by ​‘Edit booking’. 

Please refer to the terms and con­di­tions on your book­ing con­fir­ma­tion to ensure you are eli­gi­ble for a refund. 

With­in your email con­fir­ma­tion select ​‘Man­age my book­ing’ fol­lowed by ​‘Book­ing actions’ fol­lowed by ​‘Request cancellation’. 

Fol­low the prompts out­lined, ensur­ing you pro­vide a rea­son for your cancellation. 

You will receive a request to review and pro­vide feed­back fol­low­ing your stay. You are also wel­come to email DEW.​OnlineBookings@​sa.​gov.​au.

The 2- and 12-month vehi­cle entry for mul­ti­ple parks pass­in­clude unlim­it­ed vehi­cle entry for the pass dura­tion to:

• Belair Nation­al Park
• Cof­fin Bay Nation­al Park 
• Deep Creek Con­ser­va­tion Park
• Gawler Ranges Nation­al Park
• Ikara-Flinders Ranges Nation­al Park
• Innes Nation­al Park 
• Lin­coln Nation­al Park (includ­ing Mem­o­ry Cove Wilder­ness Pro­tec­tion Area) 
• Mount Remark­able Nation­al Park 
• Ngarkat Con­ser­va­tion Park
• Para Wirra Con­ser­va­tion Park

The 12-month vehi­cle entry for a sin­gle park pass is avail­able for:

• Belair Nation­al Park
• Deep Creek Con­ser­va­tion Park
• Gawler Ranges Nation­al Park
• Ikara-Flinders Ranges Nation­al Park
• Innes Nation­al Park
• Mount Remark­able Nation­al Park
• Ngarkat Con­ser­va­tion Park
• Para Wirra Con­ser­va­tion Park
• Pack­age deal: Lin­coln Nation­al Park, Mem­o­ry Cove Wilder­ness Pro­tec­tion Area and Cof­fin Bay Nation­al Park are all includ­ed in one Sin­gle Park Pass 

If you’ve pur­chased a park pass, you don’t need to book your vehi­cle entry online – just dis­play your pass on your dash­board when vis­it­ing the park. How­ev­er, camp­ing sites must be booked in advance.

A mul­ti­ple entry park pass (exclud­ing the Kan­ga­roo Island Tour Pass) is valid for pri­vate vehi­cles up to eight seats. They are not valid for taxis, bus­es or mini buses.

Kan­ga­roo Island Tour Pass­es are only valid for the per­son named on the pass and are not trans­fer­able to anoth­er person.

Camp­ing fees are only includ­ed in the Desert Parks Pass.

Con­ces­sion prices are avail­able for park entry fees, tours and park pass­es (exclud­ing Desert Parks Pass). To be enti­tled to a con­ces­sion, you must hold one of the fol­low­ing cards:

• Aus­tralian Com­mon­wealth Pen­sion­er Con­ces­sion Card
• Aus­tralian Com­mon­wealth Health Care Card
• Aus­tralian Com­mon­wealth Seniors Health Care Card
• Aus­tralian Vet­er­ans Card
• Full Time Aus­tralian Sec­ondary or Ter­tiary Stu­dent Card
• Seniors Card issued by an Aus­tralian State or Territory
• South Aus­tralian State Con­ces­sion Card.

You will need a Desert Parks Pass if you are plan­ning to trav­el into Munga-Thirri – Simp­son Desert Con­ser­va­tion Park and Region­al Reserve or are trav­el­ling east of Dal­housie Springs in Witji­ra Nation­al Park.

Day vehi­cle entry and camp­ing is avail­able for all oth­er Desert Parks. 

This Desert Park Pass enti­tles 12 months of unlim­it­ed vehi­cle entry and camp­ing fees to select­ed desert parks. You’ll also receive a hand­book and maps. You are required to trav­el with your hand­book at all times whilst trav­el­ing in Munga-Thirri – Simp­son Desert Con­ser­va­tion Park and Region­al Reserve and Witji­ra Nation­al Park (east of Dal­housie Springs).

The Desert Parks Pass includes vehi­cle entry and camp­ing within:

• Innam­inc­ka Region­al Reserve
• Kati Than­da-Lake Eyre Nation­al Park
• Malkum­ba-Coongie Lakes Nation­al Park
• Munga-Thirri – Simp­son Desert Con­ser­va­tion Park and Region­al Reserve (manda­to­ry)
• Tal­laringa Con­ser­va­tion Park
• Wab­ma Kadar­bu Mound Springs Con­ser­va­tion Park
• Witji­ra Nation­al Park (manda­to­ry for trav­el east of Dal­housie Springs).

The Desert Parks Bul­letin pro­vides the lat­est infor­ma­tion about road con­di­tions in desert parks. It is rec­om­mend­ed you mon­i­tor weath­er, riv­er and out­back road con­di­tions and read the lat­est out­back road warn­ings lead­ing up to your departure.

Book­ings are required for camp­ing in desert parks (exclud­ing Munga-Thirri – Simp­son Desert Con­ser­va­tion Park and Region­al Reserve). Book­ings need to be made in advance of trav­el, either online or in per­son through one of our book­ing agents. When book­ing, you will be asked to enter your Desert Park Pass num­ber. The book­ing sys­tem will waive the camp­ing fees and pro­vide you with a book­ing con­fir­ma­tion email after check­out is completed.

Book­ings are not required for camp­ing in Munga-Thirri – Simp­son Desert Region­al Reserve and Munga-Thirri – Simp­son Desert Con­ser­va­tion Park. 

Refunds for unused Desert Parks Pass­es are only avail­able in spe­cif­ic cir­cum­stances. These are explained in the terms and conditions.

If your trip has been delayed due to weath­er or road clo­sures, con­tact the Desert Parks Admin­is­tra­tion Offi­cer in Port Augus­ta on (08) 8648 5300 or DEWDesertParks@​sa.​gov.​au.

The Kan­ga­roo Island Tour Pass enti­tles you 12 months access to Flinders Chase Nation­al Park, as well as admis­sion to the fol­low­ing Kan­ga­roo Island tours:

• Seal Bay guid­ed board­walk tourand look­out
• Cape Bor­da Light­sta­tion self-guid­ed tour
• Cape Willough­by Light­sta­tion tour.

Read more about Kan­ga­roo Island Tour Pass­es.

The Kan­ga­roo Island Tour Pass does not include camp­ing. Camp­sites must be booked in addi­tion to your pass, pri­or to arrival.

If you’re only plan­ning on vis­it­ing a cou­ple of parks on Kan­ga­roo Island, it may be bet­ter val­ue for you to pur­chase indi­vid­ual tour and entry fees instead of a Kan­ga­roo Island Tour Pass.

Indi­vid­ual fees

Tick­et classifications:

Adult: Any per­son 16 years of age or over.

Con­ces­sion: Any per­son hold­ing a valid full time Aus­tralian sec­ondary or ter­tiary stu­dent card, Aus­tralian pen­sion­er card, health care card, Aus­tralian seniors health card, South Aus­tralian state con­ces­sion card or Aus­tralian Seniors card. Con­ces­sion is not avail­able to over­seas cardholders.

Child: Any per­son aged 4 – 15 years (chil­dren under 4 years are free).

Fam­i­ly: 2 adults with 2 chil­dren, or 1 adult with 3 chil­dren. Extra chil­dren are 50% off the child rate.

Some of the tours includ­ed in the Kan­ga­roo Island Tour Pass can be booked in advance, while oth­ers are ​‘pay on arrival’ tours.

Note – a Kan­ga­roo Island Tour Pass is not a guar­an­tee of tour avail­abil­i­ty or par­tic­i­pa­tion. Tour places are lim­it­ed and can book out. Dur­ing peak peri­ods and school hol­i­days, delays may be experienced.

Kan­ga­roo Island Tour Pass­es are not trans­fer­able and can only be used by the per­son nom­i­nat­ed on the pass.

No, the vehi­cle entry fee is waived as part of your camp­ing fees. You only need to pay vehi­cle entry if you plan to vis­it for the day.

A camp­site that offers campers their own defined area with­in a camp­ground, such as Camp­site One at Cob­bler Creek Camp­ground at Deep Creek Nation­al Park.

A camp­site that has an unde­fined area with­in a camp­ground such as Mex­i­can Hat Flat Camp­ground at Fowlers Bay Con­ser­va­tion Park.

In some cas­es, yes. Each camp­site descrip­tion at parks​.sa​.gov​.au shows the num­ber of vehi­cles per­mit­ted at that camp­site. Book­ings can be made up to the num­ber of vehi­cles spec­i­fied. For exam­ple, vis­i­tors who book a two-vehi­cle camp­site are per­mit­ted to have two vehi­cles on the site.

You will need to can­cel your book­ing and rebook for a two (or more) vehi­cle camp­site. Alter­na­tive­ly, your friends can book their own campsite.

Your friends will need to book their own unal­lo­cat­ed campsite.

Some camp­sites such as Wul­di Krikin Ngawan­thi (Eagle Water­hole) at Deep Creek Nation­al Park are hik­er-only and offer no vehi­cle entry or access to the site. If you are intend­ing to leave a vehi­cle in the park overnight and hike to the camp­site you must park your vehi­cle in a des­ig­nat­ed day vis­i­tor area.

Camp­sites are priced accord­ing to the num­ber of vehi­cles each site can accom­mo­date, as well as the stan­dard of facil­i­ties in the campground.

There are no dis­counts for park pass hold­ers. Park entry is waived as part of your camp­ing fees. 

Yes. Book­ings can be changed in line with the terms and con­di­tions on your book­ing con­fir­ma­tion. Refer to your book­ing con­fir­ma­tion for instruc­tions on how to change your booking. 

Yes. Book­ings can be can­celled in line with the terms and con­di­tions on your book­ing con­fir­ma­tion. Refer to your book­ing con­fir­ma­tion for instruc­tions on how to can­cel your booking.

Yes, if entry fees apply. Some parks are free to enter. Book before you go at parks​.sa​.gov​.au

Book your parks get­away at parks​.sa​.gov​.au/​f​i​n​d​-​a​-park

Gen­er­a­tions of South Aus­tralians and vis­i­tors to our state cher­ish mem­o­ries of our nation­al parks. Mon­ey raised through park fees con­tributes to park con­ser­va­tion, man­age­ment and improve­ment. We thank you for being part of our parks’ his­to­ry of bio­di­ver­si­ty, cul­tur­al sig­nif­i­cance, tourism and recreation.